Terms & Conditions

1. Acceptance of Terms

By accessing or using the Complexions Vancouver MedSpa website (“the Site”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site.

These Terms apply to all visitors, users, and others who access or use the Site.

2. Informational Purposes Only

The content on this Site is provided for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Nothing on this Site is intended to create a provider-patient relationship.

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Reliance on any information provided on this Site is solely at your own risk.

3. Intellectual Property

All content on this Site, including text, graphics, logos, images, videos, and software, is the property of Complexions Vancouver MedSpa and is protected by United States and international copyright laws.

You may not:

  • Reproduce, distribute, or modify any content without our prior written consent

  • Use our trademarks, logos, or service marks without permission

  • Frame or embed our Site content on other websites

4. User Conduct

By using our Site, you agree not to:

  • Use the Site for any unlawful purpose

  • Upload or transmit viruses, malware, or other harmful code

  • Attempt to gain unauthorized access to our systems or data

  • Harass, abuse, or defame others through the Site

  • Submit false or misleading information through our contact or booking forms

5. Appointment Bookings & Services

When you book an appointment through our Site or by phone, you agree to:

  • Provide accurate and complete information

  • Disclose all relevant medical history and current medications

  • Review and sign all required consent forms prior to treatment

  • Comply with our Cancellation Policy (48 hours’ notice required)

We reserve the right to refuse service to anyone for any reason at our discretion.

6. Payment & Financial Information

All services are elective and are not covered by insurance unless otherwise stated. Payment is due at the time of service. By booking with us, you accept responsibility for all charges incurred.

We use third-party payment processors to handle transactions. We do not store your full payment information on our servers.

7. Links to Third-Party Websites

Our Site may contain links to third-party websites. These links are provided for your convenience and do not constitute an endorsement. We are not responsible for the content, privacy policies, or practices of any third-party websites.

8. Disclaimer of Warranties

The Site is provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Site.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose

  • Non-infringement of intellectual property

  • Error-free or uninterrupted access to the Site

9. Limitation of Liability

To the fullest extent permitted by Washington State law, Complexions Vancouver MedSpa, its owners, employees, practitioners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use the Site

  • Any errors or omissions in the content

  • Any unauthorized access to your personal information

  • Any treatment outcomes or dissatisfaction with services

Our total liability to you for any claim arising from your use of the Site shall not exceed the amount paid by you, if any, for accessing the Site.

10. Indemnification

You agree to indemnify, defend, and hold harmless Complexions Vancouver MedSpa, its owners, employees, practitioners, and affiliates from any claims, damages, losses, or expenses arising from:

  • Your breach of these Terms

  • Your use of the Site

  • Your violation of any law or third-party rights

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles. Any legal action arising from these Terms shall be brought exclusively in the courts of Clark County, Washington.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site constitutes your acceptance of the updated Terms.

13. Termination

We reserve the right to terminate or suspend your access to the Site without notice for any violation of these Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Complexions Vancouver MedSpa regarding your use of the Site.

16. Contact Us

If you have any questions about these Terms, please contact us:

Complexions Vancouver MedSpa
7639 MacArthur Blvd
Vancouver, WA 98664
Phone: (360) 600-9006
Email: cvmedspa@gmail.com

Effective Date: August 11, 2026